Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-360-camera-alignment.collision-talk.com (hereinafter referred to as “Mercedes 360-camera alignment” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and handling of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Transparency and Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to, our website, applications, services, and products offered under the Mercedes 360-camera alignment brand. However, please be informed that this policy does not extend to third-party platforms or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them.

Processing Activities

This Privacy Policy guides our interactions when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of our websites linked to this statement.
  3. You receive communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a variety of personal data to enhance your experience and provide our services effectively. The types of personal information we gather include:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Data necessary for processing transactions, including payment history.
  3. Financial Information: Financial records required for billing and financial operations.
  4. Purchase Information: Details of products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, used for service optimization.
  6. Location Data: Geolocation information provided by your browser or device settings.
  7. Feedback: Your opinions and feedback about our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us on these networks.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various means: user inputs, interactions with our systems, and automated technologies used to enhance functionality and personalization. Additionally, we may receive personal data from third parties who assist us in delivering services, subject to their privacy agreements.

Cookies

Cookies are small text files placed on your browser by our website or third-party services for various purposes. We use cookies to:

  • Strictly Necessary: Ensure the secure and reliable operation of our services.
  • Preference: Remember user preferences and settings to enhance user experience.
  • Analytics: Collect statistical data to analyze trends, administer websites, and track users’ movements on our sites.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once the retention period expires or when these purposes no longer apply, we securely delete or anonymize your data.

Security Measures

Mercedes 360-camera alignment implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We employ encryption for data in transit and at rest, as well as secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected data from your child, please contact us, and we will take immediate steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data
  • Erasure or deletion of your data
  • Restriction or objection to the processing of your data
  • Data portability rights
  • The right not to be subject to automated individual decision-making or profiling

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through postal mail at the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or to exercise your rights, please reach out to our privacy team at:

Email: [email protected]
Postal Address: [Provide the physical address]